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Market Leading Warranty Coverage
CO2 Heat Pump Systems
| Component | Description | Warranty Period (Parts & Labour) |
|---|---|---|
| Tank | Reclaim Energy Glass-Lined Tank | 10 years (Parts only) |
| Reclaim Energy Stainless Steel Tank | 15 years (Parts only) | |
| Reclaim Wi-Fi Heat Pump | PCB (main) | 10 years |
| PCB display | 10 years | |
| Motor | 10 years | |
| Sensors × 6 (Compressor charge/discharge, water inlet/outlet, ambient and frost thermistors) | 10 years | |
| Reactor | 10 years | |
| Expansion valve coil | 10 years | |
| Water Pump | 10 years | |
| Refrigeration components (compressor, evaporator, water heat exchanger) – Unit replacement | 10 years | |
| Reclaim Wi-Fi Controller | Wi-Fi controller & sensor lead | 10 years |
| Reclaim Non Wi-Fi Controller | Non Wi-Fi controller & sensor lead | 10 years |
| Panasonic Heat Pump | PCB (main) | 7 years |
| PCB display | 7 years | |
| Motor | 7 years | |
| Sensors × 6 (Compressor charge/discharge, water inlet/outlet, ambient and frost thermistors) | 7 years | |
| Reactor | 7 years | |
| Expansion valve coil | 7 years | |
| Water Pump | 7 years | |
| Refrigeration components (compressor, evaporator, water heat exchanger) – Unit replacement | 7 years | |
| Reclaim/Panasonic Non Wi-Fi Controller | Non Wi-Fi controller & sensor lead | 7 years |
* Reclaim Energy covers 10 years parts and labour for the Wi-Fi Heat Pump compressor and 7 years parts and labour for the Panasonic Heat Pump compressor. Service costs are capped as per service schedule of rates being 2 hours labour maximum including travel up to 25km. Travel charge outside of this 25km range to be paid by customer.
ECO R290 Heat Pump Systems
| Component | Description | Warranty Period (Parts & Labour) |
|---|---|---|
| Tank | Reclaim Eco R290 Heat Pump | 6 years |
| Refrigeration Components | Compressor, condenser, expansion valve, water heat exchanger, evaporator and associated pipework | 6 years |
| Other Components | Sensors, thermostats, valves, electric heating elements, anodes | 1 year |
Warranty Policies are issued by Solar Thermal Australia Pty Ltd.
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